Help & Support
Submit a ticket or browse our FAQ for quick solutions.
Common FAQ
Account recovery? +
Use the "Forgot Password" link on the login screen to reset via
email.
Premium features? +
Visit your profile settings to manage your Gel.AL PLUS
subscription.
Report content? +
Use the flag icon on any post or profile to report violations.
Map Quests & City Kings? +
Explore the Dating Map to find claimable Coin Chests and become the City King by sending Energy Broadcasts to your city. Remember, Map Quests require you to be within 250 meters of the chest!
Starting a Live Stream? +
Tap the central "+" button and select "Live" or long-press on the map to start your broadcast globally or to a specific localized audience. Make sure your camera and mic permissions are enabled!
Open a Support Ticket